FAQs

OTZ LAB transcends the boundaries of haute perfumery. This new project
emerges as a creative laboratory that redefines the codes of niche perfumery
through an exclusive collection of fragrances crafted with artisanal precision by
some of the most daring and renowned perfumers on the international scene.

OTZ LAB creates exceptional artistic perfume extracts with a strong, distinctive identity. Each creation is crafted with a high concentration to deliver an immersive olfactory experience with long-lasting presence. Inspired by craftsmanship, creative thinking and the energy of Madrid, these extracts are designed for those seeking something authentic and personal, beyond conventional perfume.

Our perfumes are produced in Spain, integrating creativity, technical excellence, and craftsmanship in every detail.

Yes. Our extracts are created to foster an emotional connection with those who wear them. If it resonates with you, then it is meant for you. No labels. No questions.

All our perfumes have a 25% concentration. They are extrait de parfum, designed to deliver exceptional intensity and longevity.

OTZ LAB fragrances are extrait de parfum, the highest concentration on the olfactory scale (between 20% and 40%). This means their fixation is exceptional:

• Overall longevity: usually between 8 and 12 hours.
• Base notes: can last 12 to 24 hours, especially in fragrances with woods, amber, or musks.

The longevity of a fragrance depends on factors such as skin chemistry, hydration, and the area of application.”

Each extract is crafted with the finest ingredients from the perfumer’s palette, and we have worked extensively on its longevity, testing on blotters and skin to ensure exceptional long-lasting performance.

We work with both. The perfumer’s palette blends natural and synthetic ingredients harmoniously to create unique compositions, where every note contributes to the distinctive character of each fragrance.

Our perfumes are vegan and are not tested on animals. 

We recommend reading the olfactory description, the main notes, and the concept behind each fragrance. From the lowest to the highest intensity, the extracts are ranked as follows: Air, Lumières, Raíces, Merina, Arcadia, Lances, El Caminante, Zagal

If you’re unsure, the best option is to start with our Discovery formats or smaller sizes. This way, you can explore and find the essence that truly resonates with you.

Yes. We offer Discovery Sets designed for you to explore the OTZ LAB universe and find the fragrance that truly resonates with you. An invitation to discover at your own pace.

For hygiene and safety reasons, we do not accept returns of opened perfumes. If the product arrives defective or damaged, please contact us and we will resolve it as quickly as possible. Every experience should be perfect, and we’ll make sure it is.

Yes. We ship to several countries. Shipping costs and delivery times are displayed during the checkout process and may vary depending on the destination. We want the OTZ LAB universe to reach you wherever you are.

Orders within mainland Spain are usually prepared within 24–48 business hours. Delivery time will depend on the shipping method and the destination country.

Keep your perfume away from light, preferably in a closed cabinet. Avoid storing it in areas with high humidity, such as the bathroom, as light and humidity are the main factors that affect the stability of the fragrance.

Yes. For any inquiries or collaboration proposals, we are at your disposal. You can write to us at info@otzlabmadrid.com

We offer three ways:
By purchasing the 40 ml format. You will also receive the same fragrance in 2 ml format so you can try it before opening the bottle. If the fragrance is ultimately not right for you, you may return the 40 ml bottle and we will refund the amount, deducting only the return handling costs.
By purchasing the 2 ml format. You will receive a unique €15 code to apply when you decide to purchase the 40 ml format. You will have 30 days to use it from the date of purchase.
By purchasing the Discovery Set. You can discover four fragrances and, when you find yours, use the €48 code included with your order to get the full size. The code will be valid for 30 days from the date of purchase.

No need to worry. You can still return the 40 ml bottle as long as the seal has not been broken. The refund will correspond to the price of the 40 ml format minus the value of the 2 ml format already used and the collection costs. If neither bottle has been opened, the refund will be in full.

Yes. All codes are valid for 30 days from the date of purchase. Once this period has elapsed, they expire automatically.

The code is valid for the 40 ml format of any of the four fragrances included in your set. It can only be redeemed once.